Unlock your business's growth potential
with our expert analysis and insights
with our expert analysis and insights
Empowering your success with care and expertise
Our consulting directions
We work hard on each project to optimize operations and accelerate our clients' growth
- Strategic DevelopmentHelp to formulate vision of company development & its roadmap
- Customer ExperienceHelp to meet and exceed customer needs & expectations
- Operational ExcellenceHelp to optimize processes & strengthen business operation
Strategic Development
It's essential for business owners and top managers to have a clear understanding of where their business is headed and how to achieve success
In cooperation with our clients we strive to develop successful business strategies by taking a comprehensive approach that includes analyzing the business situation, assessing the market, involving employees, and synchronizing goals. This ensures that the strategies are well-informed, goal-oriented, and inclusive of employee expertise, leading to improved business performance and growth
Our services
Strategies
development
development
Corporate & functional strategies development
Strategic
sessions
sessions
Strategic/ Foresight / Brainstorm sessions
Market
review
review
Market, competitors, trends, customers review
Business
audit
audit
Comprehensive business & strategy review
Customer
Experience
Experience
Delivering a superior customer experience (CX) is essential in gaining a competitive edge
Creating a scalable and well-managed service, or introducing a new product or channel with an instant impact on customers, can drive growth and market share. This can be accomplished by designing and implementing a unique and outstanding CX, or by proactively identifying and resolving the deficiencies in the current CX
Our services
CJM
CX audit through Customer Journey Map (CJM)
CX strategy
СХ strategy
development
development
Follow up
CX road map
follow up & tracking
follow up & tracking
CustDev
Customer understanding
to gain insights
to gain insights
Operational Excellence
In today's competitive world, delivering goods and services with speed, quality, and meeting or exceeding customer expectations is essential for success
We assist our clients in their mission to optimize internal operations and enhance operational efficiency through critical initiatives.
We believe that seamless collaboration among all departments is crucial for delivering high-quality products or services within tight timelines, and we work closely with our clients to achieve these goals
We believe that seamless collaboration among all departments is crucial for delivering high-quality products or services within tight timelines, and we work closely with our clients to achieve these goals
Our services
Processes
audit
audit
Comprehensive business
processes review
processes review
Employee
Journey Map
Journey Map
Improving Employee Experience through EJM
Partner Experience
Assessment and enhancement of partner collaboration journey
Digital
review
review
Overview of IT technologies to improve business efficiency
Why us
Solid business backgoundOur unique expertise combines facilitation and moderation skills with in-depth business experience, enabling us to navigate complex decision-making processes and effectively implement difficult solutions
Deep diveWe fully immerse ourselves in the client's team and business, and gain a deep understanding of the market by becoming fully integrated with the client for the project time
Tailor-made approachWe take an individualized approach and tailor our product to each client, ensuring that every project is unique and customized to meet clients' specific needs
Meet our team
Nadja Soldatkina
Co-founder & Partner
Expert in strategic and operations management.
Long-term experience in managing foreign companies, including extensive experience in sales, marketing and finance, implementation of major international investment projects
Expertise in Commercial & Operational excellence, Lean, ISO
Held positions of the General and Managing Director at Saint-Gobain, H+H, Primo
Raked among Top 100 Business Women of Russia in 2015 and 2016
Long-term experience in managing foreign companies, including extensive experience in sales, marketing and finance, implementation of major international investment projects
Expertise in Commercial & Operational excellence, Lean, ISO
Held positions of the General and Managing Director at Saint-Gobain, H+H, Primo
Raked among Top 100 Business Women of Russia in 2015 and 2016
Natalia Starikova
Co-founder & Partner
Expert in strategic and operational marketing, CX, marketing research, communications, digital and e-commerce
Many years of experience in marketing in the pharma, real estate, retail markets with different buying groups (B2C & B2B, mass & premium segments)
Held position of the Marketing Director at Castorama, 21st Century Forum, Belye Vetry
Many years of experience in marketing in the pharma, real estate, retail markets with different buying groups (B2C & B2B, mass & premium segments)
Held position of the Marketing Director at Castorama, 21st Century Forum, Belye Vetry
Dmitry Dmitriev
Co-founder & Partner
Recognized expert in strategic marketing and sales
Focuses in developing strategies, building communications, digital business transformation
Professor teaching EMBA, MBA courses at RANEPA, MSU, City Business School, MIRBIS, Digital Academy Wordshop, Sinergy
Headed marketing and sales departments at Samsung, Leroy Merlin, Saint-Gobain, GLIMS
Focuses in developing strategies, building communications, digital business transformation
Professor teaching EMBA, MBA courses at RANEPA, MSU, City Business School, MIRBIS, Digital Academy Wordshop, Sinergy
Headed marketing and sales departments at Samsung, Leroy Merlin, Saint-Gobain, GLIMS
Our values
- PartnershipTogether with our clients, we find innovative solutions creating new business opportunities1
- ValueCreating added value for the business of our clients is the only full-fledged result for us2
- GrowthContinuous improvement of our knowledge and skills is the key to the successful development of our clients3
- IntegrityAn honest and open position allows us to find a common language with our clients much faster and achieve beyond results4
Contacts
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